As part of its effort to combat climate change and drive economic recovery, the European Commission called on Member States and industry to use information and communications technologies (ICT) to improve energy efficiency. These technologies are expected to reduce total carbon emissions in Europe by up to 15% by 2020. ICT can not only improve monitoring and management of energy use in factories, offices and in public spaces but above all help make people more aware of how they use energy. With smart metering in their homes, for example, consumers have been found to reduce their energy consumption by as much as 10%.